INTRODUCTION

One Monday morning suddenly my client’s old SPS 2003 site no longer worked. It gave the error:

Exception from HRESULT: 0x80041050

The interesting thing is, some sub-sites are working fine. Trying to access the Site Settings and they’re fine too. So originally I thought that there must be something related to that particular page.

Intrigued, as I also thought that it was environmental related, I then restored the content database to SP 2007 environment. But same thing happened in 2007.

RESOLUTION

Came to find out that somehow 3 pages of the whole site (which happened to be the 3 most accessed pages by user) have been declared as containing virus. To check, run the following SQL query in SQL Server:

SELECT * FROM Docs WHERE
(VirusStatus > 0) and (VirusStatus is not null)

If it returns any results then those pages in the results will not be accessible by users.

To fix, run the following SQL Query:

UPDATE Docs SET VirusStatus = null WHERE
(VirusStatus > 0) and (VirusStatus is not null)

NOTE: For SharePoint 2007 the table is now called AllDocs instead of Docs.

And voila…site now comes back up.